Frequently Asked Questions (FAQ)

ReliablookWholesale.in serves registered wholesale trade buyers including retailers, wholesalers, distributors, sub-distributors, institutional buyers, e-commerce sellers, and trade entrepreneurs. We operate on a business-to-business wholesale model and do not supply directly to individual end consumers.

Minimum order quantities vary by product category, brand, and order type. For retailers and smaller buyers we offer accessible minimum quantities suited to single-store operations. For wholesalers and distributors, volume pricing tiers apply at larger quantities with structured rebates. Mixed-category orders combining multiple product segments are welcome and can help buyers meet aggregate minimums. Contact us for specific MOQ details on any product line.

Yes, mixed-category ordering is one of the core features of ReliablookWholesale.in. You can combine bags, apparel, bedsheets, fabric, plastic products, kitchenware, and home improvement items in a single purchase order, billed on a per-category basis with consolidated invoicing and single-dispatch coordination. Mixed orders are welcome at all order sizes.

ReliablookWholesale.in stocks products across economy, mid-range, and premium tiers in all major categories. Economy-tier products are suited for high-volume, price-sensitive mass-market retail. Mid-range products offer a quality-value balance for mainstream buyers. Premium products — including Austrian Realzo shirts and suiting fabric, Nuvinor genuine leather bags, and select Hobrik collections — serve aspirational and quality-first consumer segments.

Yes. We actively invite distributor applications for all our proprietary brands — Dufizo, Nuvinor, Hobrik, American Arizona, Austrian Realzo, and Orooba — across Indian states and regions. Interested parties should submit a Distributorship Enquiry through our website with their area of operation, current business profile, infrastructure details, and trade references. Distributorship terms, territory scope, and minimum purchase commitments are discussed and formalised through a written agreement.

We provide product samples at a nominal cost before buyers commit to wholesale orders, allowing for the assessment of material quality, size accuracy, finishing, and packaging. Sample costs are generally adjustable against subsequently placed wholesale orders. If the selected sample products are available in our catalogue's ready stock, they will be dispatched within 2 to 3 days of receiving payment. For non-stock products, sample dispatch timelines vary from 7 to 15 days. Otherwise, standard sample dispatch timelines across India typically range from 3 to 7 working days depending on availability.

Payment terms vary by buyer type and transaction history. New buyers typically transact on advance payment (full or partial) basis. Established buyers with consistent order history and credit verification may be considered for deferred payment or credit terms under a written credit agreement. Accepted payment instruments include bank transfer (NEFT/RTGS/IMPS) and UPI.

Orders are dispatched via reputed road transport and logistics partners for domestic buyers, while smaller wholesale orders may be sent via surface courier. For ready stock products from our catalogue, dispatch occurs within 2 to 3 days of receiving payment. For non-stock products, dispatch timelines vary from 7 to 15 days. Once shipped, larger consignments are tracked via road freight with full bilty documentation and delivery confirmation. Delivery timelines from the date of dispatch are typically 2 to 5 working days for regional buyers and 5 to 10 working days for distant states or remote locations.

Trade buyers are welcome to visit our business premises to inspect products and discuss wholesale arrangements. Please contact us in advance to schedule a visit, as specific product line availability may vary by season and inventory cycle. We encourage first-time buyers to inspect samples or visit before committing to large-volume orders.

Yes. We support private label and custom branding for buyers and entrepreneurs looking to launch proprietary product lines across bags, apparel, home textiles, and other categories. Private label arrangements cover label design coordination, packaging specification, and quality alignment, and are formalised through written agreements with defined minimum order commitments.

Claims for defective, damaged, or incorrectly supplied products must be reported within 7 days of delivery with photographic evidence and the invoice reference. Verified claims are resolved through replacement in the next consignment, credit note adjustment, or other mutually agreed remediation. We take quality seriously and use claim feedback to strengthen our sourcing and inspection practices.